Privacy Policy

PRIVACY POLICY

Ihsan Marketplace - Islamic Education Platform
Effective Date: [09/14/2025]Last Updated: [09/14/2025]
 

1. INTRODUCTION

At Ihsan Marketplace, we are committed to protecting your privacy while serving the global Muslim community through authentic Islamic education. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our Islamic education marketplace platform.
Our Islamic Values Commitment:
Amanah (Trust): We handle your personal information as a sacred trust
Transparency: We provide clear information about our data practices
Respect: We honor your privacy rights and Islamic values
Security: We protect your information with the highest standards
 

2. INFORMATION WE COLLECT

2.1 Personal Information

Account Information: Name, email address, phone number, country, preferred language
Profile Information: Islamic education background, learning goals, teaching credentials
Islamic Credentials: Ijazah, Islamic certifications, educational background from Islamic institutions
Payment Information: Billing details, payment method information (processed securely)
Communication Data: Messages between students and teachers, support communications

2.2 Educational Information

Learning Progress: Quran memorization progress, Arabic language level, Islamic studies completion
Lesson Recordings: Video/audio recordings of Islamic education sessions (with consent)
Assessment Data: Progress in Quran recitation, Arabic comprehension, Islamic knowledge tests
Specialized Learning: Progress in Anasheed, Maqamat, Azan instruction

2.3 Technical Information

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, features used, time spent on platform
Cookies and Tracking: Website analytics and user experience optimization

2.4 Sensitive Information (Special Categories)

Religious Information: Islamic education preferences, religious observance considerations
Biometric Data: Voice recordings for Quran recitation and Arabic pronunciation
Children's Information: Data from users under 18 (with parental consent)
 

3. HOW WE USE YOUR INFORMATION

3.1 Islamic Education Services

Connecting students with qualified Islamic teachers and scholars
Facilitating Quran, Arabic, Islamic Studies, Tarbiyah, Anasheed, Maqamat, and Azan instruction
Tracking learning progress and providing personalized Islamic education recommendations
Scheduling lessons around Islamic prayer times and religious observances

3.2 Platform Operations

Creating and managing user accounts
Processing payments for Islamic education services
Providing customer support in multiple languages
Improving our Islamic education platform and services

3.3 Communication

Sending lesson reminders and Islamic education updates
Sharing Islamic educational content and community announcements
Providing technical support and platform notifications
Marketing Islamic education opportunities (with consent)

3.4 Safety and Security

Verifying Islamic teacher credentials and qualifications
Monitoring platform usage for safety and appropriate Islamic conduct
Preventing fraud and protecting user accounts
Ensuring child safety in Islamic education environments
 

3.5 Ihsan Marketplace Phone and SMS Messaging:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

4. INFORMATION SHARING

4.1 With Islamic Teachers and Students

Profile information necessary for Islamic education matching
Learning progress and educational goals
Communication for lesson coordination
Feedback and reviews (anonymized when appropriate)

4.2 With Service Providers

Payment processors for secure transaction handling
Cloud storage providers for lesson recordings and materials
Communication tools for video conferencing and messaging
Analytics providers for platform improvement

4.3 Legal Requirements

Compliance with applicable laws and regulations
Response to legal requests and court orders
Protection of rights, property, and safety
Prevention of fraud and illegal activities

4.4 Business Transfers

In case of merger, acquisition, or sale of assets
With appropriate notice and protection of user rights
 

5. CHILDREN'S PRIVACY (COPPA COMPLIANCE)

Special Protection for Young Muslim Learners:

5.1 Parental Consent

Required for children under 13 years old
Verifiable parental consent for Islamic education services
Clear explanation of data collection for children's Islamic learning

5.2 Limited Data Collection

Only information necessary for Islamic education services
No behavioral advertising to children
Secure handling of children's Islamic learning progress

5.3 Parental Rights

Review child's personal information
Request deletion of child's data
Refuse further collection of child's information
Access child's Islamic learning progress and communications
 

6. INTERNATIONAL DATA TRANSFERS

6.1 Global Islamic Community

Data may be transferred internationally to serve global Muslim learners
Appropriate safeguards for international transfers
Compliance with applicable data protection laws

6.2 Data Protection Standards

Standard Contractual Clauses for EU transfers
Adequacy decisions where applicable
Additional safeguards for sensitive Islamic education data
 

7. DATA RETENTION

7.1 Account Information

Retained while account is active
Deleted within 30 days of account closure (unless legal requirements apply)

7.2 Educational Records

Islamic learning progress retained for educational continuity
Lesson recordings retained for quality assurance (with consent)
Deleted upon user request or account closure

7.3 Legal Requirements

Some data retained longer for legal compliance
Financial records retained per applicable laws
Safety-related information retained as required
 

8. YOUR PRIVACY RIGHTS

8.1 Access and Portability

Request copy of your personal information
Download your Islamic learning progress and data
Receive data in portable format

8.2 Correction and Updates

Update your profile and preferences
Correct inaccurate information
Modify Islamic education goals and preferences

8.3 Deletion Rights

Request deletion of your personal information
"Right to be forgotten" under applicable laws
Exceptions for legal requirements and legitimate interests

8.4 Consent Management

Withdraw consent for data processing
Opt-out of marketing communications
Control lesson recording permissions

8.5 Objection and Restriction

Object to certain data processing
Request restriction of processing
Opt-out of automated decision-making
 

9. SECURITY MEASURES

9.1 Technical Safeguards

Encryption of data in transit and at rest
Secure servers and databases
Regular security audits and updates
Multi-factor authentication options

9.2 Access Controls

Limited access to personal information
Employee training on data protection
Background checks for staff with data access
Regular access reviews and updates

9.3 Islamic Education Specific Security

Secure handling of religious information
Protection of children's Islamic learning data
Secure storage of lesson recordings
Verification of Islamic teacher credentials
 

10. COOKIES AND TRACKING

10.1 Types of Cookies

Essential Cookies: Required for platform functionality
Analytics Cookies: Help improve user experience
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Provide relevant Islamic education content

10.2 Cookie Management

Browser settings to control cookies
Opt-out options for non-essential cookies
Clear information about cookie purposes
Regular review and update of cookie practices
 

11. THIRD-PARTY SERVICES

11.1 Integrated Services

Video conferencing platforms for Islamic lessons
Payment processors for secure transactions
Cloud storage for educational materials
Communication tools for student-teacher interaction

11.2 Third-Party Privacy

Links to third-party privacy policies
No control over third-party practices
Recommendation to review third-party policies
Limitation of our responsibility for third-party services
 

12. UPDATES TO THIS POLICY

12.1 Policy Changes

Regular review and updates as needed
Notice of material changes via email and platform notification
30-day notice period for significant changes
Continued use constitutes acceptance of updates

12.2 Version Control

Effective date clearly displayed
Previous versions available upon request
Change log for transparency
User notification of updates
 

13. CONTACT INFORMATION

13.1 Privacy Inquiries

Email: support@ihsanmarketplace.comPhone: 1-877-33-44726Address: 16998 Middlebelt #1002, Livonia, MI 48154, United States

13.2 Data Protection Officer

Email: support@ihsanmarketplace.comResponse Time: Within 30 days of inquiry

13.3 Regional Representatives

EU Representative: [To be appointed if serving EU users]
UK Representative: [To be appointed if serving UK users]
 

14. LEGAL BASIS FOR PROCESSING (GDPR)

14.1 Lawful Bases

Consent: For marketing communications and lesson recordings
Contract: For providing Islamic education services
Legitimate Interest: For platform improvement and safety
Legal Obligation: For compliance with applicable laws

14.2 Special Category Data

Explicit Consent: For religious and biometric information
Substantial Public Interest: For Islamic education provision
Vital Interests: For child safety and protection
 

15. CALIFORNIA PRIVACY RIGHTS (CCPA)

15.1 California Consumer Rights

Right to know about personal information collection
Right to delete personal information
Right to opt-out of sale of personal information
Right to non-discrimination for exercising privacy rights

15.2 Information Disclosure

Categories of personal information collected
Sources of personal information
Business purposes for collection
Third parties with whom information is shared
 

16. ISLAMIC VALUES AND CULTURAL SENSITIVITY

16.1 Religious Considerations

Respect for Islamic privacy principles
Consideration of religious observances in data processing
Cultural sensitivity in communications
Halal approach to business practices

16.2 Community Values

Building trust within the Muslim community
Transparency in line with Islamic principles
Respect for family privacy and values
Support for Islamic education goals
 

17. DISPUTE RESOLUTION

17.1 Internal Resolution

Direct contact with privacy team
Escalation procedures for unresolved issues
Mediation options for complex disputes

17.2 External Resolution

Regulatory authority complaints
Arbitration options where applicable
Legal remedies under applicable laws
 

18. GOVERNING LAW

This Privacy Policy is governed by the laws of the State of Wyoming, United States, and applicable federal laws. Any disputes arising from this policy shall be resolved in the courts of Sheridan County, Wyoming.
 

19. ACKNOWLEDGMENT

By using Ihsan Marketplace, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use our Islamic education platform.

Barakallahu feekum (May Allah bless you) for trusting us with your Islamic education journey.

 
This Privacy Policy reflects our commitment to serving the global Muslim community with integrity, transparency, and respect for Islamic values while maintaining the highest standards of data protection and privacy.